Terms and Conditions
Seaside Vacations Short-Term Vacation Rental Property
TERMS & CONDITIONS OF OCCUPANCY:
NOTICE: All properties represented by Seaside Vacations, LLC are individually owned and furnished to the needs of the owner. Owner's personal property must be respected. Seaside Vacations represents the owner(s) of the property(s) in a client/agency relationship. The terms Guest(s) & Tenant(s) are used interchangeably and are defined as the principal party(s) renting a vacation property & those accompanying the principal party.
Please Review Terms and Conditions of Occupancy as these terms apply to all properties. Terms and Conditions are not subject to any modification.
ALL RESERVATION CONFIRMATIONS CONTAIN THE FOLLOWING CHARGES:
- Rental Rate
- Reservation Processing Fee
- Pet Fee if staying at a Pet Friendly Home
- Accidental Damage Waiver Fee of $50.00
- MD Sales (6%) and Worcester County Short Term Rental (5.0%) Tax adds 11% to the total charges OR
- VA Sales (5.3%) and Accomack County Short Term Rental (7.0%) Tax adds 12.3% to the total charges
- Red Sky Travel Insurance is available for 6.95% of the total cost of rental
- Other optional charges requested such as Equipment Rental or Mid Stay Cleans if applicable
INITIAL RESERVATION PAYMENT: Reservations require an initial payment of 35% of the total and is applied toward the entire reservation. Reservations made within 30 days of the arrival date require payment in full. Upon receipt of initial reservation Payment, a Short Term Rental Agreement will be sent to the party on the Reservation. The signed Short Term Rental Agreement must be returned within five days or Seaside Vacations may terminate the Reservation. Travel Insurance payment is due at time of purchase and is in addition to any deposit amount due.
PAYMENT/BALANCE DUE: Final payments are due no later than 30 days prior to arrival (See confirmation for due dates). All funds received are deposited in an interest bearing trust account until disbursement. Interest earned on trust account is paid to Seaside Vacations, LLC.
ADDITIONAL FEES: Some vacation properties have location-specific registration, pool or amenity fees. Please refer to the Property-specific information emailed to Guest along with confirmation of Guest's reservation confirmation for more information concerning these fees. Unless otherwise noted in writing, Guest shall be responsible for the payment of any and all fees.
CLEANING: All properties include departure-cleaning services. Guests are responsible for leaving the property in good order before departure for the next guests. Guest shall leave all doors and windows locked and make sure that Air Conditioning is set to 78 degrees and lights are turned off upon checkout. With limited time available between guests, guest is required to complete the following:
- Return furniture to original locations
- Wash and put away all dishes including those in dishwasher
- Remove all food and trash from home
- Place trash in sealed plastic bags in proper receptacle(s)
- Appliances, counters and other surfaces must be wiped clean
- Carpets and floors are to be broom cleaned of excessive debris
Failure to complete the above will result in extra cleaning charges plus applicable taxes and billed to Guest.
SMOKING PROHIBITED: Smoking is not permitted in any of our rental properties. Violation of this policy will result in additional cleaning charges to return the property to a smoke-free environment. These charges may include, but are not limited to, steam or dry cleaning of all carpeting, area rugs, drapes, bedding, linens, and other furnishings at the discretion of Seaside Vacations.
SECURITY DEPOSIT WAIVER: The majority of our rentals do not require a refundable security deposit. Instead an Accident Damage Waiver fee of $50 is applied to all reservations. The ADW is intended to protect guests from costs incurred due to accidental damages at the leased premises during occupancy. In order to administer claims, Seaside Vacations must be notified during occupancy and prior to check-out of any accidental damage to be covered. A full description of the ADW is included with each confirmation. Unreported problems and /or damages are assumed to have occurred during occupancy and guest shall be held responsible for those damages.
RESERVATION PROCESSING FEE: All reservations require a non-refundable Reservation Processing Fee
Cancellation Policy for Seaside Vacations & Sales
We understand that plans can change, and we strive to accommodate our guests to the best of our ability. Please carefully review our cancellation policy below for reservations made with Seaside Vacations & Sales.
Cancellation 60 days (or more) prior to arrival date:
A full refund, minus a $399 cancellation fee or 25% of the rent amount, (whichever is the lesser amount), will be issued for cancellations made more than 60 days prior to the scheduled arrival date. Travel Insurance is non-refundable.
Cancellations Less Than 60 Days prior to arrival date:
For cancellations made less than 60 days prior to arrival date, a refund will ONLY be issued if the property rebooks at the same rental rate, minus 16% of the rent and the Reservation Processing Fee.
Method of Refund:
Refunds, after deducting the cancellation fee and any non-refundable fees such as Travel Insurance, will be issued through the same method of payment used for the original reservation.
No Shows:
In the event of a no-show without prior cancellation according to our policy, no refund will be issued.
Force Majeure:
In the rare event of unforeseen circumstances such as natural disasters, government-imposed travel restrictions, or other force majeure events, Seaside Vacations & Sales reserves the right to modify or waive the cancellation policy.
Communication of Cancellation:
All cancellation requests must be submitted in writing via email to vacations@seasidevacations.rentals. The cancellation date will be determined based on the date and time of the email.
Travel Insurance:
We strongly recommend that guests consider purchasing Red Sky Travel Insurance to protect against unforeseen circumstances that may lead to cancellations.
Third Party Booking channels cancellation policies may vary. See the booking platform for cancellation policy.
By confirming your reservation with Seaside Vacations & Sales, you acknowledge and agree to abide by the terms and conditions of this cancellation policy. We appreciate your understanding and cooperation.
If you have any questions or concerns, please feel free to contact our customer service team at vacations@seasidevacations.rentals or 757-336-7070.
Thank you for choosing Seaside Vacations & Sales. We look forward to having you!
CHANGING/TRANSFERRING RESERVATIONS: Any change or transfer of a confirmed reservation within the same property is subject to property owner approval. Changes from one property to another are subject to our cancellation terms & conditions.
RED SKY TRAVEL INSURANCE: To make sure you have a relaxing, worry-free vacation Seaside Vacations offers Red Sky Travel Insurance to cover numerous events including illness, injury, or death of tenant or a family member; hurricanes; and other defined perils. The charge is 6.95% of the total cost of your rental. A detailed description of coverage will be provided with your reservation confirmation. Red Sky Travel Insurance charges are shown on the Vacation Rental Agreement. We highly recommend purchase of the insurance so you may be financially reimbursed in the case of a covered event. A flier describing this insurance will be sent with every Vacation Rental Agreement. For more information call Red Sky Travel Insurance at (866) 889-7409, or refer to this link for "Sun Trip Preserver" travel insurance.
TERMINATION OF RENTALS: We reserve the right to refuse rental, not allow check-in, or to terminate occupancy if, in Agent’s opinion, the occupancy may be detrimental to the premises. No refunds will be given if occupancy is not allowed or terminated as a result of rental regulation violation or if the reservation was obtained under false pretenses.
PETS: Most Properties do not allow pets due to owner preference or allergy concerns. If pets are allowed, there is a non-refundable pet fee of $100/pet per stay plus tax. No pets are allowed without an Seaside Vacations pet agreement signed in advance of arrival. If pets are allowed, all pets must be kept on rental property. Guests must abide by all local pet regulations and leash laws. Seaside Vacations reserves the right to charge guest's security deposit or bill guest for any pet related damage or cleanup of pet debris upon departure. Guests (including visitors and day guests) who bring pets to non-pet properties will be subject to pet fees, additional cleaning fees and possible removal from the property without refund.
METHOD OF PAYMENT: All rates quoted by Seaside Vacations, LLC are amounts payable by cash, check, e-check, or credit card in U.S. funds. Seaside Vacations accepts MasterCard, Visa and Discover cards.
CHECK-IN TIME 4:00 P.M. : Check-ins take place directly at the property you have rented after 3:00 P.M. Sorry, early Check-Ins are NOT available. Please schedule arrivals accordingly. Guests shall not proceed to the rental property, including driveways, beaches or docks prior to 3 P.M. Check-In.
CHECK-OUT TIME 10 A.M.: Check-Out and vacating the property on the day of departure is 10:00 A.M. Guest will be charged one additional day rental if property is not vacated by Check-Out time. All property keys must be left in the designated spot in the unit, as described in your check-in instructions. There is a $25.00 charge to principal party for lost, missing or keys not returned. Fees for non-returned keys will be charged to guest.
TRASH REMOVAL: Guests are responsible to place BAGGED trash in containers for weekly trash removal. Trash must be sealed and bagged in plastic trash bags and left in designated area in supplied containers. Trash not sealed and placed in plastic bags or in designated areas will result in charges to guests. Individual property owners arrange for trash removal services.
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